Printholix Privacy Policy
Last updated: 20 June 2025
Printholix (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how and why we use it, and the choices you have. By visiting printholix.com or purchasing from our store, you consent to the practices described below.
1.1 Information you provide – When you place an order, create an account, subscribe to our newsletter, fill out a contact form, or engage with customer support, you may provide:
Name, billing and shipping address, company name (if applicable)
Email address and telephone number
Payment details (processed securely by Shopify Payments, PayPal, or other integrated gateways—we never see or store your full card number)
Artwork files, graphics, or other content you upload for printing services
Communications you send to us (e-mails, messages, product reviews)
1.2 Information collected automatically – Like most e-commerce sites, we use cookies, pixels, and similar technologies to collect:
Device information (IP address, browser type, operating system)
Usage data (pages visited, referring URLs, time spent on site)
Shopping-cart actions (items added, abandoned, or purchased)
1.3 Information from third parties – We may receive limited data from advertising platforms, analytics providers (e.g., Google Analytics), and social networks if you interact with our ads or share our content.
We process personal data only when there is a lawful basis, including:
| Purpose | Legal Basis & Legitimate Interest |
|---|---|
| Fulfil and ship orders; provide invoices and order updates | Contractual necessity |
| Process payments, detect fraud, and secure our platform | Legitimate interests, legal obligation |
| Respond to inquiries, artwork questions, and support tickets | Contractual necessity, legitimate interests |
| Send service emails (order confirmations, shipping notices) | Contractual necessity |
| Send marketing newsletters or promotions (only with consent where required) | Consent; legitimate interests to grow our business |
| Analyze site traffic, improve products, and optimize user experience | Legitimate interests to understand and enhance our services |
| Comply with tax, accounting, and other legal obligations | Legal obligation |
We never sell or rent your personal data. We share it only with:
Shopify (storefront hosting, payment processing, fraud prevention)
Trusted service providers that help us ship orders, manage email campaigns, or analyze performance (e.g., UPS, USPS, Klaviyo, Google)
Authorities or regulators when required to comply with law, court orders, or to protect our rights
All partners are bound by confidentiality agreements and may use your data solely to perform contracted services.
We use essential cookies for site functionality and optional analytics/advertising cookies to measure performance and show relevant ads. You can adjust cookie settings in your browser or use the consent banner on our site to opt out of non-essential cookies.
Depending on your region, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing:
EU/EEA & UK residents – GDPR rights include access, rectification, erasure, restriction, portability, and objection.
California residents – Under the CCPA, you may request disclosure of categories of personal information we collect, or deletion of specific data.
To exercise any right, with your request and sufficient verification details. We will respond within 30 days.
We follow industry best practices—SSL encryption, access controls, and regular security audits—to safeguard data. Records are kept only as long as necessary to fulfil the purposes described or as mandated by law (e.g., seven years for tax records).
Your data may be processed in the United States or other jurisdictions where our service providers operate. We rely on contractual clauses or other legal safeguards for cross-border transfers.
Our site is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a child has provided data, contact us to remove it.
We may revise this Privacy Policy periodically. Material changes will be announced on our website or via email. Continued use of the site after updates indicates acceptance of the revised terms.
Questions, concerns, or data requests?
Printholix
2501 Wabash Ave, Springfield, IL 62704
Email: privacy@printholix.com
Phone: (217) 413-2532
We’re committed to protecting your privacy and will respond promptly to any inquiry.
Excellent Quality and Customer Service
Prints turned out great. Have done several orders now and the quality is great and service is ridiculously fast!
They always get me right every time 30+ washes no fades
Best group of guys to work with everything always comes out high-quality work and fast turnaround time
